Frequently Asked Questions (Users)

Issue	Solution
I have forgotten my password or username.	Browse to https://account.essentionware.com and you will be able to reset your password and retrieve your username.
I receive an access denied page when I login.	Check to make sure that your URL is correct. The URL for site should be https://www.conservationtrack.com/mylandtrust/home  If the problem persists, contact your administrator.

Frequently Asked Questions (Administrators)

Issue	Solution
How do I add external users?	(documentation coming soon)
How do I disable or delete a user?	Submit a service request
How do I manage permissions?	(documentation coming soon)
I am unable to "Edit in Datasheet"	Editting in datasheet requires that you use Internet Explorer and have the Enterprise version of Office Excel.